Customer Service Executive (Remote)
Location: Remote (India-based candidates preferred)
Salary: ₹15,000 – ₹20,000/month and Incentives
️ Languages Required: Telugu, Kannada, and Hindi
Job Type: Full-time
Shifts: 12-hour rotational (Day & Night)
Freshers can also apply!
Job Overview:
We’re hiring a Customer Service Executive to join a fast-growing online gaming company. If you’re enthusiastic, reliable, and passionate about delivering top-tier support and you're comfortable working remotely in a structured environment, we’d love to hear from you!
Key Responsibilities:
- Handle customer queries via chat and phone (inbound & outbound)
- Assist players with account, deposit, withdrawal, and gameplay-related issues
- Adhere to SOPs and company protocols
- Maintain accurate records and update internal systems
- Use Excel for data tracking and basic reporting
- Deliver timely, professional, and empathetic customer service
Requirements:
- Previous customer support experience (gaming experience is a bonus)
- Fluent in Telugu, Kannada & Hindi.
- Comfortable using Excel (basic formulas and data entry)
- Willingness to work 12-hour rotational shifts, including nights and weekends
- Strong self-discipline and time management
- Own laptop and desktop
- 100% Remote Role
- Immediate joiners preferred