- Excellent written and verbal communication
- The Process Is International( US based)
- Candidate Must Be Open For Night Shifts, Rotational shifts
- Key duties and responsibilities Customer care Executive
- Answering Inbound Call from Customers, Clients.
- Delivering professional and expert Customer services to our Customers and Clients
- Responsible for the day-to-day assigned work.
- Ensure and fulfill service requests from clients by manning the telephone, email and other communication systems.
✅ Qualifications:
- Education:
Graduation is mandatory (any stream )
- Experience:
1–4 years of relevant experience in international voice process or US customer support
(Candidates with strong communication skills and relevant domain exposure will be preferred)
- Communication Skills:
- Ability to understand and communicate clearly with US-based customers
- Role may involve Over -night , so candidates comfortable with such schedules are preferred
- Candidates comfortable with the shift schedule are encouraged to apply
Job Type: Full-time
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- US shift
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Open for flexible shifts as it is a 24*7 process
- Excellent communication (Written and verbal)
Education:
- Bachelor's (Required)
Experience:
- Customer service: 1 year (Required)
- US voice process: 1 year (Required)
- International voice process: 1 year (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Application Deadline: 15/05/2025