Position: Customer Care Executive
Brand: Dough & Cream – Bakery & Cafe
About Dough & Cream: Dough & Cream is an emerging bakery and café brand making waves across Delhi NCR with its irresistible blend of handcrafted desserts, artisanal cakes, gourmet coffee, and a thoughtfully curated food menu. Known for its high-quality ingredients, elegant presentation, and warm ambiance, Dough & Cream is quickly becoming the go-to spot. Whether it’s a celebration cake, a cozy coffee break, or a quick savoury bite, we bring a little joy to every plate and a lot of heart to every experience.
What You’ll Be Doing:
- Handling in-bound calls for all locations.
- Help guests choose the perfect cakes and process the orders efficiently
.• Take and manage orders – end to end.
- Suggest best-sellers and offers like a sales pro.
- Handle feedback gracefully and solve customer issues smoothly
- Keep basic records using MS Office (Word & Excel).
You’re a Great Fit If:
- You speak fluent English and can hold a friendly, confident conversation.
- You enjoy selling and can convince people.
- You’re polite, professional, and calm—even during the rush hour
- You’re eager to learn, grow, and be part of a fun, fast-paced environment
Perks of the Job:
- Work with a fun and passionate team
- Plenty of cake, coffee, and sweet conversations
- Growth opportunities as we grow our brand
- Staff discounts
Location: Janakpuri, New Delhi | Joining: Immediate
Job Types: Full-time, Permanent
Pay: Up to ₹25,000.00 per month
Benefits:
- Food provided
- Provident Fund
Schedule:
- Fixed shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Speak with the employer
+91 7011538082