Job Title: Chat Customer Support Executive (Non-Voice Process)
Job Location: Ahmedabad
Interview Location: Bhopal
Interview Date: 12th August 2025
Salary: Experienced candidates can earn up to ₹36,000 CTC per month, while freshers are eligible for up to ₹28,000 CTC per month.
Shift & Schedule: The role involves rotational shifts and rotational week offs.
Job Responsibilities:
The selected candidates will be responsible for handling customer queries through chat in a professional and timely manner. They will provide accurate information about products and services, ensure customer satisfaction, and escalate complex issues to the appropriate teams when required.
Requirements:
Candidates must have excellent written communication skills in English and preferably a typing speed of 30+ words per minute. While prior experience in customer support or chat processes is preferred, freshers are also welcome. Candidates should be comfortable working in night and rotational shifts.
Perks & Benefits:
This position offers a meal allowance, cab facility for night shifts, night shift allowance, and personal insurance. For outstation candidates, relocation assistance is available for up to 5 days.
Note:
This is a non-voice, full-time role based in Ahmedabad. Walk-in interviews will be conducted in Bhopal on 12th August 2025.
Job Types: Full-time, Permanent, Fresher
Pay: ₹28,000.00 - ₹36,000.00 per month
Benefits:
- Food provided
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Shift allowance