Job description:
Job Title: Customer Support Executive – Voice & Chat Process
Location: Noida, Sector 62 (Work from Office)
Position Type: Full-Time
Work Mode: Onsite
Shifts: Rotational
Key Responsibilities:
- Handle customer queries via chat (80%) and voice (20%) channels.
- Deliver excellent service and resolve issues effectively.
- Communicate professionally in English and Hindi.
- Log interactions accurately and escalate complex concerns when needed.
- Adapt to varied customer interactions in a fast-paced environment.
Requirements:
- Education: Graduate in any discipline.
- Experience: Freshers and experienced candidates are welcome.
- Language Skills: Excellent spoken and written English & Hindi.
- Assessment: Must clear Versant-4 or equivalent with a minimum score of 5.
Important Notes:
- Interview Call: Mandatory to answer; expect a call within 3–5 days.
- Walk-in Interview: Must be able to attend in Noida Sector 62 if shortlisted.
- Only apply if you're located nearby and the budget aligns with your expectations.
Job Type: Full-time
Pay: ₹14,000.00 - ₹23,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
Speak with the employer
+91 8917397886