Job Description:
As a Visa Documentation Specialist, you will be responsible for managing and processing visa applications for our clients. Your duties will include:
- Document Verification: Reviewing visa application documents to ensure they meet the requirements set by the relevant immigration authorities.
- Communication: Communicating with clients to gather necessary information and clarify any discrepancies in their application materials. This may involve written correspondence, phone calls, or in-person meetings.
- Support: Providing support and assistance to clients throughout the visa application process. This includes translating documents, answering queries, and offering guidance as needed.
- Application Preparation: Assisting clients in completing visa application forms accurately and thoroughly, ensuring all required information is provided.
- Compliance: Ensuring all visa applications adhere to the regulations and guidelines set by the relevant authorities, both in terms of documentation and processing procedures.
- Record Keeping: Maintaining accurate records of visa applications, correspondence with clients, and any other relevant documentation.
- Advisory Services: Providing advice and guidance to clients regarding visa requirements, processing times, and any other relevant matters.
Requirements:
- Bachelor's degree in a relevant field preferred.
- Prior experience in visa documentation, immigration services, or a related field is advantageous.
- Strong attention to detail and excellent organizational skills.
- Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
- Excellent communication skills, both verbal and written.
- Familiarity with immigration regulations and procedures is a plus.
- Proficiency in other languages is an advantage.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer support: 1 year (Required)
Language:
- English (Required)
Work Location: In person
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