- Hyderabad, India
- Chennai, India
Job ID: R-1074044
Apply prior to the end date: June 28th, 2025
When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you’ll be doing...
The Digital Experience & Platforms team is looking for an individual to be part of its User Acceptance testing team. This role plays an important part in our company’s delivery of quality systems and applications that are used by both our customers and our internal teams. You will be part of a team that will test and certify enhancements made to personalization use cases and other activities. The team is also responsible for performing regression testing and working with GTS to drive defects through to closure.
Responsibilities:
Working with the team to ensure test cases are written in qTest for every release cycle and executed
Attend grooming calls as time allows so you become more involved with the project teams
Provide input to and shape UAT processes in alignment with industry best practices
Provide analysis and metrics for projects and overall release on an ongoing basis
Ability to multi-task and prioritize between multiple releases, applications, install activities, and tasks for upcoming releases
Working on release days to make sure testing is underway and critical issues are identified before the start of the business day
Work with pillar leads and project owners to make sure their projects are being tested as thoroughly as possible
Identifies the need for and oversees the implementation of effective tools and approaches to increase sales performance and market share.
Communicating project status, timelines, deliverables, and roadblocks to partners and team members.
What we’re looking for...
Someone who is passionate about the customer experience and who is committed to delivering quality projects. An ideal candidate would be a self-starter that is comfortable working without a lot of supervision. Experience with project management and UX/CX is a plus.
Receives broad guidance & is accountable for project or program results. Exercises considerable judgment in developing methods, techniques & evaluation criteria for obtaining results. Work is accomplished without considerable direction. Delegates work to lower-banded team members and vendor resources..
You’ll need to have:
Bachelor’s degree or four or more years of work experience.
Four or more years of relevant work experience.
Experience balancing multiple software development or automation projects.
Experience with Pega platform and understanding of its capabilities
Two or more years Wireless/Channel experience
Working knowledge of UAT processes
Experience with User experience testing approach and tool
Strong verbal and written communication and presentation skills
Good time management skills with proven ability to meet deadlines.
Ability to work independently and demonstrate initiative, make sound business decisions
Strong interpersonal and project management skills.
In-depth knowledge of Sales Systems, business processes, and Verizon product / service offerings
Even better if you have:
Understanding/Experience MarTech Tools - Adobe Analytics/Google Analytics/Marketo
Functional knowledge of JIRA, qTest,
PMP Certification
Thorough understanding of Agile, SQA methodologies and SDLC
Thorough understanding of Verizon programs, products, policies and procedures.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
#VBGDXP
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.Scheduled Weekly Hours
40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.
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