Join our team to play a vital role in supporting Investment Banking reconciliation across diverse products, including Payment Operations and Security Services. You'll be the central operations contact for Cash account reconciliations, investigations, and queries, ensuring exceptional client experiences. Embrace the opportunity to work in a dynamic environment where your contributions uphold the highest control standards.
Job Summary
As a Trade Lifecycle - Operations Analyst in our Investment Banking team, you will play a vital role in supporting reconciliation across various products, with a focus on Nostro and Cash accounts. You will serve as the central operations contact for reconciliations and queries, ensuring exceptional client experiences while maintaining high control standards. This role requires collaboration, problem-solving, and a commitment to accuracy and efficiency.
Job Responsibilities:
- Collaborate with the team to manage client service delivery, focusing on account reconciliation.
- Respond promptly to queries from internal and external business partners.
- Ensure timely and accurate delivery of services.
- Learn and adapt to different scenarios as required.
- Participate in and support Team Lead during review activities.
- Step in as a cover for Team Leaders when needed.
- Support Team Leads and Managers in audits, controls, and process reviews.
- Take end-to-end ownership of operational support, including issue management and escalation.
- Engage with internal partners to troubleshoot issues and define remediation.
- Leverage knowledge to identify and implement process improvements.
- Work with Technical Specialists to achieve operational and client service enhancements.
Required Qualifications, capabilities, and skills
- Demonstrate a basic understanding of accounting and reconciliation.
- Minimum 1 year of experience in reconciliation payments and related operations.
- Understand SWIFT/MX messages and their formats.
- Exhibit strong proficiency in Windows Office systems, especially Excel.
- Communicate effectively with strong verbal and written skills.
- Apply knowledge of financial instruments and their accounting treatment.
Preferred Qualifications, capabilities, and skills
- Demonstrate familiarity with FX, Equities, and Fixed Income.
- Show ability to analyze large data sets efficiently.
- Display strong problem-solving and analytical skills.
- Adapt quickly to new technologies and processes.
- Collaborate effectively with cross-functional teams.
- Maintain a proactive approach to continuous improvement.
- Experience in Nostro reconciliation
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
