Job Title: Telesales Executive & Academic Counselor
Location: Patna (Full-time, On-site)
Organization: NIEM – The Institute of Event Management (Patna Franchise)
Salary: Based on experience + Incentives on conversions
Joining: Immediate
About the Role:
NIEM Patna is seeking a motivated and articulate Telesales Executive & Academic Counselor to handle student inquiries, follow up on sales leads, and assist with admission-related operations. This role is ideal for someone who enjoys interacting with people, has a flair for sales, and is detail-oriented in managing academic processes.
Key Responsibilities:1. Telesales & Lead Conversion
- Make outbound calls to leads generated through online/offline campaigns.
- Counsel prospective students about NIEM courses, career opportunities, and admission process.
- Follow up regularly with interested leads and maintain conversion pipelines.
- Maintain records of interactions using CRM or lead tracking tools.
2. Academic Counseling
- Understand student requirements and suggest suitable courses (DE/PGDE).
- Address queries related to classes, fees, scholarships, exams, and placements.
- Guide walk-in and call-in candidates professionally through the counseling process.
3. Operational Support
- Assist in admissions paperwork and student onboarding.
- Help in classroom coordination, batch updates, and routine student communication.
- Coordinate with faculty for scheduling lectures and resolving student concerns.
Requirements:
- Graduate in any stream; preference for candidates with experience in sales, counseling, or customer-facing roles.
- Excellent communication skills in Hindi and English.
- Good convincing power and ability to handle objections.
- Basic knowledge of MS Office (Excel, Word) and Google Sheets.
- Punctual, organized, and team-oriented.
- Experience in the education or training sector is a plus.
Perks & Benefits:
- Incentives on student admissions/conversions.
- Opportunity to grow within a reputed national education brand.
- Hands-on experience in both sales and education operations.
To Apply:
Send your CV to 7484923683 with the subject line:
“Telesales Executive – NIEM Patna Application”
Job Type: Full-time
Pay: ₹9,000.00 - ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
