We are seeking a dynamic and result-oriented Telecaller with excellent communication skills to join our team. The role requires engaging with potential and existing customers over calls, providing information about products/services, and generating leads or sales while maintaining strong customer relationships.
Key Responsibilities:
- Make outbound calls to potential customers and explain products/services.
- Handle inbound inquiries and provide accurate information.
- Maintain customer database with updated information.
- Generate leads, follow up, and ensure proper closure.
- Build and maintain positive relationships with customers.
- Achieve daily/weekly/monthly targets set by the team.
- Resolve customer queries and escalate issues when necessary.
Requirements:
- Proven experience as a telecaller, telemarketer, or similar role (preferred but not mandatory).
- Excellent verbal communication skills in [English/Hindi/Regional language as required].
- Ability to engage and convince customers with a positive attitude.
- Basic computer knowledge (MS Office, CRM tools, etc.).
- Strong listening and problem-solving skills.
- Ability to work under pressure and meet targets.
Qualifications:
- Minimum 12th pass / Graduate in any field.
- Min 6 month Experience required
Perks & Benefits:
- Attractive salary with performance-based incentives.
- Training and development support.
- Growth opportunities within the company.
Job Types: Full-time, Permanent
Pay: ₹8,494.42 - ₹12,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
Language:
- English (Preferred)
Work Location: In person
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