We are seeking a motivated and results-driven Telecollection Associate to join our team. The ideal candidate will be responsible for contacting customers to recover outstanding payments while maintaining a professional and empathetic approach.
Responsibilities:
Contact debtors to discuss overdue accounts and negotiate payment plans.
Maintain detailed records of all communications and actions taken.
Ensure compliance with all relevant debt collection regulations and laws.
Prepare reports on account status and collection efforts.
Collaborate with legal and finance teams to resolve complex cases.
Qualifications:
DRA certification or equivalent.
Proven experience in debt collection or related field.
Shift Timings: 9.30am to 7pm
Sunday fixed weekoff
Job Type: Full-time
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person