Position Overview
In this position, you will ensure all tax compliance requirements are adhered to at the local, state, and federal level, support tax-related requirements pertaining to annual audit, and assist with ongoing process development & documentation in the United States.
Work closely with internal departments, such as Payroll, Finance, Legal, and AP, to ensure all documentation is prepared, filed, and paid before the required deadline.
- Work closely with external consultants to assist with any filing requirements to ensure timely submission.
- Organize and maintain the US compliance tracker to ensure timing and population is within purview.
- Drive to completion all statutory filings, including by not limited to; Personal Property Taxes, Franchise taxes, Business licenses, Corporate withholding taxes, corporate income taxes & Unemployment Insurance taxes.
- Ensure compliance adherence to all seven (7) US legal entities, including: The Results Companies LLC, Corporate Call Center, Inc., DeviceBits, Inc., DeviceBits LLC, Results Customer Solutions LLC, USA800 LLC, and TLK Group Holdings, LLC.
o Assist with required documentation preparation and submission for merging activities as several of these entities have been merged effective December 31, 2024.
- Follow ResultsCX internal policies and procedures to ensure signatures and payments are in accordance with the authority matrix.
- Complete ad-hoc projects as required
Bachelor's degree in a Finance or related field.
- Minimum 2 years of experience working in the tax compliance field.
o United States tax compliance required.
o BPO tax compliance preferred.
- Fluent in English and able to communicate in a clear and concise manner.
- Ability to read, analyze and interpret general business processes, corporate policies, and regulations.
- Ability to write reports, business correspondence and process manuals.
- Ability to present information and respond to questions from peers and colleagues.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
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