Job Description:
IAM Engineer and Analyst Role
This role will participate heavily in ongoing IAM program enhancements, monitor and analyze
events to proactively address operational issues and thwart threats to the customer environment.
You will be responsible for the following:
• Define and document business and technical requirements for Identity and Access
Management systems, including requirements for establishing role, entitlements, and
access definitions, defining the provisioning lifecycle processes, user account lifecycle
processes, reconciliation, certification, provisioning, and de-provisioning processes.
• Participate in IAM projects and initiatives.
• Work with customer team members, business partners/analysts, and application teams to
understand access requirements.
• Create reports to identify provisioning inconsistencies or conflicts and operationalize
processes to regularly identify and remediate issues.
• Automate or streamline existing processes and workflows.
• Define, validate, and maintain user access roles.
• Analyze user access roles and processes to independently assess compliance with defined
standards.
• Support user access re-certifications, as defined by customer policies.
• Strictly adhere to audit and regulatory controls, as well as IAM standards. Independently
identify gaps and propose solutions.
• Regularly review and maintain documentation to ensure it reflects current processes and
procedures and identify opportunities for process improvement.
• Participate in IAM audits and review access control reports to identify potential risks.
• Maintain up-to-date knowledge of identity and access management best practices.
Required Technical and Professional Expertise
• Minimum 5+ years of experience working within an IAM capacity, at least 2 years in a seniorlevel capacity
• Bachelor's degree in computer science, information technology, or a related field or
equivalent experience
• Strong analytical skills
• Good organizational skills and attention to detail
• Experience with modern Identity and Access Management concepts
• Hands-on experience with Role Based Access Control (RBAC), Privileged Access
Management (PAM), and Segregation of Duties
• Subject Matter Expert with Active Directory, Entra ID, and Okta to include IAM-related
features (user and group management, file share permissions, federation)
• Proficient in authentication, authorization, and auto-provisioning services, including Active
Directory, Amazon Web Services, SSO, SAML, OAuth, and OpenID
• Understanding of standard integration protocols, APIs, and connectors
• Familiarity and practical experience in Agile methodology
• Strong written and verbal communication skills needed; ability to tailor approach based
upon audience and message
• Familiarity with database concepts and relational databases, such as Microsoft SQL Server
Preferred Technical Skills
• Security domain knowledge
• Knowledge of IT operations, infrastructure services support (Systems NT, UX, Storage,
Backups, DB’s or Network management), security incident and security processes
• Understanding of ITSM/ITIL processes
• Detailed knowledge and working experience with Privileged Access Management (PAM)
SaaS environments
• Experience in programming (Perl, Python, PowerShell, Administrative scripting)
• Experience with dashboards and reporting programming (PowerQuery, PowerBI,
ServiceNow Reporting)
• Understanding of high-availability (HA) and failover implementations for network
infrastructure and server systems
What You Will Do
• Design, develop and manage IAM solutions based on best of bread IAM platforms
• Develop and maintain identity lifecycle workflows and identity mappings
• Provide subject matter expertise for customer IAM infrastructure not limited to: Single SignOn, access management, identity federation, multifactor authentication (MFA), risk-based
authentication (RBA)
• Support customer business groups to efficiently integrate with IAM platforms and services.
• Good knowledge of directory servers and LDAP protocol technologies (Active Directory)
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