Job Description Developer ServiceNow/ ServiceNow Lead
Job Title
Developer ServiceNow/ ServiceNow Lead
Business Area
London Technology
Job Type
FTE (Permanent Position)
Location
Microland Limited, CC OMC, 12th floor, Citrine, BWTC, Bangalore - 48
Days/Hours of Work
24 X 7 X 365
Working Model
WFH/WFO/Hybrid
Reports to
Service Delivery Manager
About Us
Microland's delivery of digital and Connect with the Best exists to create a world where technology does more and intrudes less. We will make it easier for enterprises to adopt the NextGen Digital infrastructure. We enable this using our expertise in Cloud and Data Centers, Networks, Digital workplaces, Cybersecurity, and Industrial IoT - ensuring the embrace of brilliance is predictable, reliable, and stable.
Our core values include Customer Centricity, Excellence, Ingenuity, Integrity, and Respect.
What is Expected of you?
1. Work would be 75% development and 25% Managing Team
2. 5 - 8 years of relevant experience in ServiceNow Development
3. Good experience in ITSM, ITAM, ITOM and HRSD
4. Handling Incident/request would be an added advantage
5. Good communication
6. Capability to manage team preferred
Skills & Experience
1. The role primarily focuses on development activities, accounting for approximately 75% of the responsibilities, with the remaining 25% dedicated to team management and leadership.
2. Candidates should possess between 5 and 8 years of relevant experience in ServiceNow development, demonstrating a strong technical background and hands-on expertise.
3. In-depth experience with IT Service Management (ITSM), IT Asset Management (ITAM), IT Operations Management (ITOM), and Human Resources Service Delivery (HRSD) modules are mandatory.
4. Prior experience in handling incidents and service requests for ServiceNow related queries will be considered an additional advantage.
5. Excellent communication skills, both verbal and written, are essential for effective collaboration and stakeholder engagement.
6. Proven ability to manage and lead a team is preferred, with experience in supervising or mentoring team members viewed favorably.
