- Develop Short Term and Long Term Strategy and Roadmap for Resource Planning Priorities.
- Work with Business Heads to ensure accurate built of Budgets and Headcount Forecasts, questioning assumptions where appropriate.
- Liaise with Business Heads and make recommendations on functional level efficiency plans.
- Provide Insights to Leadership Team on Site capacity plans through timely review.
- Work closely with Finance Reporting Team on cost impact due to change in Business Plans, highlighting both risks and opportunities.
- Co-ordinate with site Recruitment team to ensure efficiencies are delivered and all signings have been fully considered and appropriate sign-off given.
- Propose continuous improvement opportunities to improve SLA’s / reduce costs and provide increased flexibility.
- Lead the Bengaluru Resource Planning team taking full accountability for TMT/HC/Functional RP activities and deliverables.
- Responsible for signing off and maintaining repository of Growth Role, Role Upgrades, HC Transfer and Efficiency through Headcount Governance process for all function in TBS.
- Drive Utilization & provide insights to the leadership team through time management tool.
Refer to "About the role" You will need
- Preferred experience in a Resource Planning role within a multi-skilled, multi-channel environment
- Overall, 10 years of Experience. Must have minimum of 5 years Resource Planning experience on Global scale.
- Preferred experience in managing a resource planning/WFM team.
- Strong technical background in using MS packages and WFM technology A strong commercial awareness is preferred Good Written and Verbal Communication is preferred
- Strong Microsoft Office Skills, including and especially Advanced Excel.
- Advanced Analytical skills People Policies and Processes Stakeholder Management.
- Analysis & Judgment Operations Delivery Improve Team Performance and Productivity.
About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation.
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