ob Title: Branch Executive
Location: Patna
Experience: 7-8 Years in Back Office Operations
Job Description:
We are looking for a highly motivated and experienced Branch Executive to join our team in Ranchi and Gorakhpur. This is an exciting opportunity for individuals who have a strong background in handling customer orders, payments, and managing field technicians. The ideal candidate will also be proficient in MIS, possess a technical background (especially in CCTV, Fire Fighting, etc.), and have strong organizational skills.
Key Responsibilities:
- Customer Order & Payment Handling:
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- Manage customer orders and ensure timely payment processing.
- Address customer queries related to orders and payments.
- Field Technician Coordination:
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- Allocate tasks to field technicians based on work requirements.
- Monitor job progress and ensure that jobs are completed on time.
- Distribute payments to technicians as per job completion.
- Material & Stock Management:
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- Maintain and update records of stocks and materials in the branch.
- Ensure availability of required materials and supplies for operations.
- MIS & Reporting:
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- Prepare and maintain detailed MIS reports on sales, inventory, and technician performance.
- Regularly update records and generate performance reports for management.
- Technical Knowledge:
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- Use your technical expertise to troubleshoot issues related to CCTV, fire fighting systems, and other technical products.
- Advise customers and field technicians on product-related inquiries.
- Customer Interaction:
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- Liaise with customers to address any issues related to products or services.
- Provide product demonstrations or explanations when necessary.
Required Skills & Qualifications:
- Educational Qualification: Graduate.
- Experience: 7-8 years in back office operations or similar roles.
- Technical Knowledge: Preferred experience in CCTV, fire fighting, or similar technical fields.
- Proficiency in MIS: Full understanding of MIS tools and reporting.
- Language Proficiency: Fluent in both Hindi and English.
- Strong Organizational Skills: Ability to manage multiple tasks efficiently and effectively.
- Field Technician Management: Experience in managing field teams and allocating jobs.
- Communication Skills: Excellent verbal and written communication skills.
Additional Benefits:
- Lodging Provided: Accommodation will be provided in both Ranchi and Gorakhpur.
Workplace Environment:
- This is an on-site role requiring active participation in daily branch operations.
If you have a strong technical background, excellent leadership abilities, and a keen eye for organization, we would love to have you join our team!
Job Type: Full-time
Pay: ₹8,086.00 - ₹29,119.46 per month
Language:
- English (Preferred)
Work Location: In person
Speak with the employer
+91 9073950127
