A Sales Coordinator plays a vital support role in a sales team or department, ensuring the smooth operation of sales processes and helping the team meet its targets.
Administrative Support
- Prepare and process sales documents (quotes, orders, invoices, contracts).
- Maintain and update customer databases and sales records.
- Handle phone calls, emails, and correspondence related to sales.
Sales Support
- Assist the sales team with preparing presentations, proposals, and reports.
- Track sales targets, KPIs, and report on performance metrics.
- Coordinate with internal departments (e.g., marketing, logistics, finance) to ensure timely delivery of products/services.
Customer Service
- Respond to customer inquiries and resolve complaints or issues.
- Follow up with customers after delivery to ensure satisfaction.
- Update and manage customer information and interactions in CRM systems.
- Notify customers about new products, upgrades, discounts, or promotions.
Order and Inventory Management
- Process and track orders to ensure timely delivery.
- Liaise with warehouse or inventory teams to monitor stock levels.
- Coordinate shipments and logistics, including documentation.
Communication & Coordination
- Act as a liaison between the sales team and other departments.
- Maintain effective internal communication and team coordination.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
Speak with the employer
+91 8146122280
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