Key Responsibilities:
- Lead and train the service team on food service techniques, etiquette, and guest handling
- Maintain a professional and respectful work environment
- Communicate with guests to ensure satisfaction and proactively resolve any complaints
- Ensure smooth coordination between kitchen and service staff for timely order delivery
- Take orders, handle POS systems, and assist staff during busy hours or manpower shortages
- Monitor and report any issues to the management immediately for resolution
- Maintain accurate billing and table management using POS systems
- Upsell food and drinks to improve average order value
- Actively collect guest feedback and reviews
- Take initiative to improve restaurant sales and show measurable results
- Be honest, punctual, and professional at all times
What We’re Looking For:
- Strong leadership and communication skills
- Hands-on experience with POS systems and basic inventory handling
- Excellent problem-solving and people skills
- Ability to work under pressure and manage a team effectively
- Prior experience in a similar role is preferred
What We Offer:
- A professional and growth-oriented work environment
- Performance-based incentives and recognition
- A chance to be a key contributor to the restaurant’s success
- Food and Accommodation provided
Job Types: Full-time, Permanent
Pay: ₹13,499.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Experience:
- Captain: 1 year (Preferred)
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