WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
Job Description:-
- Conduct quality reviews of Transaction Monitoring alerts and case investigations to ensure compliance with internal policies and regulatory expectations.
- Identify errors, process gaps, and control weaknesses; provide constructive feedback to analysts to enhance performance.
- Maintain detailed documentation of quality findings, trend analysis, and remediation recommendations.
- Collaborate with Training, Operations, and Compliance teams to improve process accuracy and consistency.
- Assist in calibration exercises and participate in quality assurance governance meetings.• Prepare and publish quality dashboards, MIS reports, and quality metrics to key stakeholders.
- Ensure timely escalation of critical or high-risk issues identified during quality reviews.• Participate in policy and procedure reviews, suggesting improvements from a QA perspective.
Requirements:
- Bachelor’s degree (AML certifications like CAMS are a plus).
- Minimum 2 – 4 years of experience in Transaction Monitoring and/or AML Quality Assurance.
- Strong understanding of AML laws, regulatory guidelines, and red flags for suspicious activity.
- Familiarity with TM systems (e.g., Actimize, Mantas, SAS, etc.).
- Excellent analytical, communication, and documentation skills.
- High attention to detail with the ability to meet tight deadlines.
- Proficiency in MS Excel, Word, and PowerPoint for reporting and presentations.
Preferred Skills:
- Knowledge of global regulatory environments (e.g., OFAC, FinCEN, FATF, etc.).
- Experience working with offshore/onshore teams and managing multiple priorities.
- Strong critical thinking skills with a proactive approach to problem solving.
Shift Timings:
Qualifications
Any Bachelor's degree
