Candidates should be smart, presentable & fluent in English & Hindi.
KRA (KEY RESULT AREAS)
· Manage the front desk/reception in the best possible manner.
· Ensure the front desk/reception area is neat & tidy.
· Attend to patients promptly & professionally.
· Should be able to handle patients efficiently at the reception area.
· Attend to in-coming calls from patients.
· Talk to patients as per Company norms.
· Maintain, enter & record patients’ data in the system.
· Monitor and record petty cash payments, handle balance petty cash, prepare travel vouchers, basic cashiering duties, basic book-keeping duties etc.
· Send daily/timely reports to HO.
· Assist Centre Manager in day to day tasks.
Experience in Tele-calling/tele-sales will be an advantage.
NOTE: If you are physically absent for any reason, you must ensure that all tasks related to you should run smoothly. And you can do this with proper planning, communication, coordination & follow-ups.
Requirements:
· Formal attire; western formals preferred.
· Good & positive body language.
· Smile & greetings are a must.
· Good knowledge about the Company.
· Good etiquette.
· Good manners.
· Good communication.
· Computer savvy.
· Should be able to handle irate patients.
· Should never leave the front desk/reception empty.
· Should never be busy with personal mobile phone.
· Should always carry a patient first attitude.
· Should be dedicated, spontaneous & self-driven.
· Should execute responsibilities in an impeccable manner.
· Should lead by example.
· Should be good in team work.
· Should never compromise on work standard.
· Should have a strong sense of ownership & integrity.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
Experience:
- total work: 1 year (Preferred)
Work Location: In person
