Location: Delhi NCR
Employment Type: Full-time
Salary: Up to ₹35,000 per month
Experience: 6 months to 2 years
Company Website: www.clumsybumsy.com
Kindly fill this form to apply: https://docs.google.com/forms/d/e/1FAIpQLSckwD-MhN8kYAz0-GdX-NJIpom8t1KA6ocjf8JvVogjHxHfAw/viewform?usp=header
About Us:
At Clumsy Bumsy, we believe pets are family. We’re passionate about nourishing cats with fresh, healthy meals — and supporting their parents with genuine care. If you come from psychology, counselling, or social work, your skills in listening, empathy, and problem-solving will help us build deeper connections with our customers.
What You’ll Do:
- Act as a trusted advisor for pet parents, listening actively and responding with empathy.
- Provide calm, supportive guidance when customers face concerns about their orders or their pets’ nutrition.
- Build strong, ongoing relationships with customers to foster loyalty.
- Document feedback and share insights to improve service and customer well-being.
- Work closely with internal teams to ensure seamless and reassuring customer experiences.
- Create a sense of belonging for pet parents by encouraging them to share stories and reviews.
What We’re Looking For:
- Education or professional experience in Psychology, Counselling, or Social Work.
- Strong interpersonal and active listening skills.
- Ability to remain composed under pressure and resolve conflicts.
- Tech-friendly, open to using CRM and communication tools.
- A natural people-first approach with the ambition to grow in a fast-moving environment.
Job Type: Full-time
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
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