Project Manager (IT, Scrum Master)

Job Title: IT Project Manager / Scrum Master

About the Role

Gartner is seeking a well-rounded IT Project Manager/Scrum Master to provide leadership for technology projects and programs. In this role, you will lead multiple IT projects and Agile teams, ensuring initiatives are planned and executed in alignment with company strategy, goals, and standards. You will be accountable for the quality of results, upholding PM team standards throughout the project lifecycle, and collaborating with geographically dispersed teams. Experience running projects in an Agile/Scrum environment is essential.

What You Will Do

• Develop comprehensive project plans with clear objectives, timelines, and resource allocations.
• Manage activities for IT projects of varying types and sizes, applying both Agile and traditional project management principles to ensure timely, high-quality delivery.
• Lead technical teams using Agile methodologies and Scrum practices, facilitating Scrum ceremonies (stand-ups, planning, reviews, retrospectives) with clear agendas and actionable outcomes.
• Maintain regular communication with stakeholders and provide timely updates on project progress, risks, and issues.
• Proactively identify, assess, and mitigate project risks; remove blockers and resolve issues collaboratively.
• Track task completion, maintain accountability, and conduct regular review meetings to assess progress.
• Help development teams achieve stakeholder (Product Owner) satisfaction and encourage adherence to Scrum principles.
• Collect and report on analyzed data with project managers/technical leads, using metrics to communicate project status and record achievements.
• Broadly communicate project status using metrics
• Collaborate with other ETO PMs and Program Managers to document strategy and roadmaps for evolving technology services and platforms.
• Review, rationalize, and integrate multiple project milestones into structured, cohesive Agile boards, project plans, or agreed deliverables.
• Build and maintain effective relationships with project team participants and business stakeholders.

What You Will Need

• 2 to 5 years of experience working with IT Development or Operations teams in a project management capacity.
• Bachelor’s degree or foreign equivalent in Computer Science or a related field required.
• Strong communication, collaboration, people management, and influencing skills.
• Self-starter with the ability to operate effectively in new environments and a demonstrated ability to learn beyond formal training.
• Ability to work in a fast-paced environment with tight deadlines and multiple project deliverables.
• Critical thinking with excellent judgment and initiative.
• Experience leading collaboration with multiple technical teams to help resolve blockers.
• Dedicated multi-tasker with excellent organizational skills.
• Clear communicator, both written and verbal.
• Scrum Master and/or Project Management certification preferred.

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or for other roles.

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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