Responsibilities:
- Maintain project specific documentation and records involving multiple contributing teams.
- Coordinate projects and events and maintain communication with all parties involved.
- Communicate with stakeholders, project teams, management and vendors to collect project related information to keep accurate, up-to-date project records.
- Analyze project data, including analysis of budget, resource utilization and project delivery performance.
- Prepare a variety of periodic and ad hoc reports for PMO and operations management and distribute project related data and documentation as appropriate including budget data, project status reports, vendor information, requirements documents, policies and procedures documents.
- Prepare meeting agenda and presentations for communication of project information to stakeholders.
- Create and maintain project work schedules and supporting change control documentation.
- Act as liaison and primary point of contact for various contributing parties.
- Contribute to project specific tasks such as requirements gathering and testing as required.
- Foster collaborative working relationships within operations and across all levels and departments of the organization to execute project coordination activities and company priorities.
- Achieve performance targets established by leadership for applicable Key Performance Indicators.
- Perform other duties as assigned by management.
Qualifications
- Minimum of 2 years Project Coordination experience within the technology services industry.
- Knowledge of project management and technical documentation tools.
- Knowledge of standardized project management methodologies and processes.
- Excellent organizational skills with a commitment to meeting deadlines and expectations while ensuring overall quality of delivery.
- Strong analytical skills including requirements documentation, troubleshooting and creative problem solving.
- Excellent communication skills, both written and verbal.
- Ability to foster strong working relationships between project teams, stakeholders, management and vendors.
- Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, MS Project, PPM tools, ERP, Salesforce.com, workforce management and cloud based technology systems.
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