Production Coordinator

Title: Production Coordinator

About the role:

As a production coordinator, you will be responsible for formatting conference presentations and the content we publish to our website, managing mailboxes and performing administrative-related tasks as per Gartner standards. The job requires an individual with lateral problem-solving skills, good communication skills, and the ability to effectively comprehend requirements and deliver within a set timeline on a high volume of routine tasks each day.

What you will do:

• Process and format all Gartner conference presentations and research documents to the prescribed standards (such as restyling text, creating hyperlinks, generating alt. text for graphics, ensuring compliance with specific guidance, and, overall, readying content for publication).
• Work closely with various stakeholders to ensure they have the information and materials they require to meet production deadlines.
• Manage a steady volume of work, maintaining high levels of personal productivity and escalating problems for timely resolution.
• Provide detailed production reporting as required by your leadership team.
• Serve as a liaison between the support team & IT for system troubleshooting and updates, providing transparency on process and workflow challenges in order to continuously enhance our systems.
• Provide special project support as needed (including but not limited to template creation, library & asset up-keep, and training administration).
• Escalate project and assignment risks as workflow demands change.
• Manage different mailboxes/projects and action/respond to requests within TAT.
• Apply and follow best practices for all projects, underpinned by fact-based data, and support change management initiatives.
• Work with peers, leadership and other partners to identify efficiencies, solve queries, and track the status of and ensure timely delivery of work.

What you will need:

• Bachelor’s Degree or equivalent required
• Minimum of 0-2 years of administration experience or equivalent experience in a desktop publishing environment.
• Well-versed in the use of Microsoft Office tools, specifically Outlook, Word, Excel, and PowerPoint.
• Well-versed in the use of Google’s full suite of applications, specifically Google Docs, Sheets and Slides.
• Strong collaboration and communication skills (verbal and written).
• Ability to work in a fast-paced environment and multitask.
• Client-service focus with expert mindset balance.
• Total ownership mindset (TOM).
• Ability to provide input to ensure administrative processes and standards are consistent and effective.
• Attention to detail and ability to keep tasks structured and organized, with a high level of accuracy when following instructions.
• Strong time management, planning and organization skills.
• Ability to recognize and troubleshoot errors.
• Desire to learn new tools, technologies and business processes.

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!
• Collaborative, team-oriented culture that embraces diversity.
• Professional development and unlimited growth opportunities

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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