Job Title: Technical Program Manager– Strategic Transformation Initiatives
Location: Hyderabad, Bangalore, Mumbai
Senior Technical Program Manager – Job Description
You will be responsible for managing the lifecycle of a complex, cross-functional program with significant impact. Your program may focus on a single product in a critical technology area or span broader initiatives across organizations or geographies, supporting larger business objectives.
You may be tasked with managing the roadmap for an organization and owning one or more strategic goals. As a senior technology program owner, you are accountable for both the overarching strategy and execution—driving teams within and beyond your organization to deliver results.
Key Responsibilities
- Program Definition & Strategy: Define the program’s mission, vision, and tenets. Set clear objectives, analyze data, drive measurable improvements, and influence resource allocation.
- Technical & Architectural Insight: Understand the systems within your product or program space, including limitations, scaling factors, boundary conditions, and architectural decisions. Ask critical questions such as:
- Why was a system built?
- What business goal does it solve?
- Do we need to build something else—and why?
- Stakeholder Alignment & Decision-Making: Facilitate thoughtful discussions to align business and technical stakeholders, leading to crisp, informed decisions. Provide context for past, present, and future technology choices, and maintain a long-term perspective.
- Prioritization & Planning: Partner with customers and engineering teams to prioritize initiatives. Use technical judgment to challenge assumptions and validate proposals. Collaborate with senior engineers to ensure scalable architectures that support ambitious business cases.
- Execution & Communication: Make smart trade-offs (e.g., time vs. effort vs. features). Develop plans with clear, measurable success criteria. Communicate progress and outcomes effectively across all levels.
- Risk Management & Problem Solving: Bridge gaps between teams, processes, and system architectures. Proactively identify and mitigate risks before they become roadblocks. Address ambiguous problems and reduce exposure to common failure modes such as:
- Poorly understood requirements
- Ineffective cross-team collaboration
- Long-term impacts of third-party technologies
- Unprotected APIs
- Insufficient testing or QA gaps
- Data-Driven Leadership: Demonstrate sound judgment in escalation. Regularly review metrics and seek improved mechanisms for visibility. Ensure program alignment with organizational objectives.
Technical Expertise
- Deep understanding of technical program management and engineering best practices.
- Ability to assess development processes, test plans, and operations/maintenance requirements.
- Drive improvements in concurrent project delivery and streamline excess processes.
- Influence teams to decouple dependencies and resolve architectural issues that hinder innovation, cause outages, or lead to user dissatisfaction.
Communication & Influence
- Exceptional communicator—craft compelling narratives (e.g., 6-pagers) and present effectively to senior leadership.
- Deliver high-impact results with minimal guidance.
- Build consensus when faced with differing viewpoints and lead teams toward the best path forward.
Mentorship & Talent Development
- Actively recruit and mentor talent within your organization and location.
- Provide constructive feedback to engineers, managers, and peers.
- Contribute to technical promotion assessments for TPMs.