Company Description
About m360 Research (m360 Research is a wholly owned subsidiary of M3): m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.
About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.
Job Description
POSITION SUMMARY
The Pricing Coordinator is a market research professional responsible for evaluating, reviewing, and pricing market research online projects and building relationships with our clients. Key responsibilities include assessing project feasibility, consulting with clients on project design, partnering with third-party vendors to create a sustainable project approach, determining pricing for project requirements as agreed upon with the client, and collaborating with operations team to ensure successful project delivery, ensuring that processes are conducted in compliance with the ISO 20252 / 26362 standard, as represented in the Company’s Quality Manual and supporting procedures including industry guidelines (e.g.BHBIA and EphMRA) and other regulatory- and client requirements such as Adverse Event Reporting.
This role would suit a motivated professional who enjoys fostering relationships with clients, works collaboratively in a team setting, excels at multitasking and prioritizing, is comfortable with mathematic fundamentals, while embracing independent responsibility over their work. The Pricing Coordinator reports to a Pricing Manager or Team Lead.
PRIMARY RESPONSIBILITIES
- Prepare proposals and pricing for online market research studies to clients.
- Assess and propose study feasibility across global panels using proprietary applications.
- Consult with client regarding recommended project approach to include the use of pre-identified attributes, application of census data for quotas and sample composition, incidence rates and third party vendor inclusion. Consultation should support client’s objectives while maximizing internal panel assets.
- Proactively partner with the Account Lead, Operations team, Panel Management and Finance to drive solutions that support the account strategy, financial goals, and resolution of challenges as they arise.
- Support existing account relationships to ensure they remain healthy, productive, profitable and mutually beneficial, with a goal of securing repeat business and achievement of targeted revenues.
- Develop an understanding of the company’s product portfolio with an ability to offer and advise on new and expanded products/services.
- May include final project reconciliation such as third party invoice approval and cost adjustments.
- Perform other business functions as needed.
Qualifications
REQUIREMENTS
- Bachelor’s Degree, preferably in Market Research, Marketing, Statistics, Economics, Business or a related field.
- Adept at using technological resources including MS Office (including Excel) and an aptitude for web-based tools.
- Highly organized, analytical and quality-focused with attention to detail and accuracy.
- Able to manage and prioritize multiple tasks under tight deadlines concurrently.
- Excellent communication skills, both written and verbal.
- Reacts to change productively and displays a solutions driven approach.
- Strong teamwork ethic with an ability to complete tasks independently, resourcefully and proactively.
THE FOLLOWING IS A PLUS
- Experience using databases and/or reporting tools.
- Proven ability to build relationships with clients and vendors.
- Market research coursework or training.
Additional Information
This position will require night shifts (US Shift)
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