Responsibilities:
1. Handle Inbound Calls: Receive and manage incoming calls from students and customers regarding inquiries, course details, product information, and sales orders.
2. Provide Excellent Customer Service: Assist customers courteously and professionally, addressing their questions, concerns, and feedback in a timely and effective manner.
3. Promote Products and Services: Educate customers about our acceptable art courses, drawing and painting classes, handmade paintings, and other offerings. Encourage enrolment in courses and promote sales of our products.
4. Process Sales Orders: Assist customers in placing orders for our products and services, including course registrations, artwork purchases, and customized painting requests.
5. Maintain Customer Records: Using our CRM system, we keep accurate records of customer interactions, inquiries, and sales transactions.
6. Resolve Customer Issues: Proactively identify and resolve customer issues, complaints, or disputes to ensure customer satisfaction and retention.
7. Collaborate with Team: Work closely with other team members, including instructors, artists, and administrative staff, to coordinate customer inquiries, sales activities, and promotional campaigns.
Shift and schedule:
Tuesday to Sunday: 11:00 AM - 08:00 PM
Location: Mulund West Mumbai, India
Contact: +91 9082673802
Website: www.iamanartist.co.in
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
Language:
- English (Required)
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Compensation Package:
- Bonus pay
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Schedule:
- Day shift
- Fixed shift
- Weekend availability
Work Location: In person
Speak with the employer
+91 9082673802
