CSA: Product Engineer
Experience 5+ years experience in Pega PRPC and at least 1 to 2 years in Smart Investigate/CDH Framework
SSA: Senior Product Engineer
Experience 7+ years experience in Pega PRPC and at least 3 to 4 years in Smart Investigate/CDH Framework
Job Overview As a Pega Smart Investigate Specialist, you will be responsible for utilizing the Pega Smart Investigate/CDH application to streamline and optimize the investigation and resolution processes within the organization. Your primary focus will be to design, develop, and implement Pega Smart Investigate/CDH solutions that align with business requirements and enhance operational efficiency. You will work closely with business stakeholders, analysts, and development teams to ensure successful delivery and continuous improvement of the Smart Investigate platform. Advising banking clients on the best practices and utilization of Pega Smart Investigate/CDH to address their specific challenges, such as payment fraud, dispute management, and anti-money laundering (AML) investigations. Responsibilities
1. Pega Smart Investigate/CDH Implementation: Lead the end-to-end design, configuration, and deployment of Pega Smart Investigate solutions tailored to the organization's needs. Collaborate with business units to gather requirements and translate them into effective Pega workflows, case management, and UI components.
2. Process Analysis and Optimization: Analyze existing investigation processes and identify opportunities for improvement and automation using Pega Smart Investigate. Streamline case management, automate repetitive tasks, and enhance decision-making capabilities to accelerate resolution times and reduce operational costs.
3. Pega Application Development: Develop and customize Pega Smart Investigate applications to align with business goals, compliance requirements, and best practices. Leverage Pega's low-code capabilities to create scalable and maintainable solutions.
4. Integration and Data Management: Integrate Pega Smart Investigate with various data sources and external systems to ensure seamless information flow. Implement data models, establish data mappings, and ensure data security and quality within the application.
5. Testing and Quality Assurance: Conduct thorough testing of Pega Smart Investigate applications to verify functionality, performance, and compliance with business rules. Collaborate with QA teams to ensure high-quality deliverables. Bachelors degree in Computer Science, Information Technology, or a related field.
Proven experience in designing and implementing Pega Smart Investigate/CDH solutions.
Strong proficiency in PegaRULES Process Commander (PRPC) and Pega Platform development. Knowledge of Pega Smart Investigate frameworks, case management, and data management.
Familiarity with BPM (Business Process Management) concepts and workflow automation.
Excellent analytical and problem-solving skills with a keen eye for detail.
Strong communication and collaboration skills to work effectively with cross-functional teams.
Ability to manage multiple priorities and deliver high-quality results in a dynamic environment.
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
