To manage the front office/reception in the hospital and to effectively represent the hsopital as the first point of contact with existing and potential customers (patients) of the hospital in a manner that is consistent with organisation guidelines and values. Thereafter, manage the relationship with patients and bystanders, through the patient engagement cycle (consultation-medical management-post medical management) as well as other relevant agencies- insurance TPAs/Companies, other external service providers. Smoothly coordinate the interface between the patient(s), the medical team, PBE, and AE.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Education:
- Bachelor's (Preferred)
Experience:
- Front desk: 2 years (Preferred)
Language:
- Hindi (Required)
Work Location: In person
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