Operations & Customer Support Executive
Location: Baner, Pune
About Us
ZeroLeakage is a leading company in water leak detection and structural thermography solutions. We are expanding our operations and looking for a dynamic, detail-oriented candidate to support our daily operations and customer interactions.
Key Responsibilities
- Handle inbound & outbound calls with clients and vendors
- Schedule & coordinate site visits for engineers
- Prepare reports and maintain documentation
- Follow up on payments, reports, and client updates
- Collect client feedback & maintain records
- Assist in day-to-day operations for smooth workflow
- Maintain & update data in MS Excel and tracking tools
Required Skills & Qualifications
- Proficiency in MS Excel (data entry, formatting, basic formulas)
- Strong communication skills in English, Hindi & Marathi
- Good organizational & time-management abilities
- Ability to work independently & handle multiple tasks
- Prior experience in operations, customer support, or admin work preferred (not mandatory)
Personal Attributes
- Polite, professional & customer-focused
- Detail-oriented with a problem-solving mindset
- Willingness to learn and adapt
Perks & Benefits
- Competitive salary based on skills & experience
- Training and mentorship from industry experts
- Opportunity to grow with a fast-growing company
How to Apply
Send your resume to "[email protected]" with the subject line:
“Application – Operations & Customer Support Executive”
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
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