Operations Automation Associate

• Supports aspects of the process automation engagements including requirements gathering, solution design, solution development, testing, deployment, and continuous process improvement while adhering to the firm’s standards and controls
• Contribute to the implementation of the operational automation strategy involving intelligence automation tools, and contributes to the identification of Objectives and Key Results (OKR), Key Performance Indicators (KPIs), or metrics to deliver benefits from operational automation
• Work with technology and transformation team to create the required infrastructure to support the capability of low-code automation
• Utilize intelligent automation solutions which allows the team to automate functions and deliver benefits including capacity creation, risk reduction, and the streamlining of operational processes

• At leasr 5 years of experience and a proven ability to gather/analyze complex operational processes and data to develop accurate conclusions with sufficient comprehension of the business to understand risk implications. Strong experience or background in Alteryx. Basic knowledge in other low code/no code tools such as Tableau, UiPath etc.
• General understanding of databases and database concepts including programming languages such as SQL, Python etc.
• Strong knowledge and understanding of working as part of Analytics team. Proficient in handling and analyzing complex and voluminous datasets
• Experience or background of business process requirements gathering. Strong communication skills and ability to articulate complex issues
• Adapts to change with a positive mindset
• Ability to work in a fast paced deadline driven environment
• Passionate about data and technology and showcases willingness to learn and upskill

• Bachelor's or higher degree
• Elevated understanding of business analysis, design, development, testing, and deployment
• Working experience of basic software development principles
• Intermediate experience using Microsoft Office suite

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.