Operations Associate
We’re looking for an Operations Associate to support daily business functions and ensure smooth backend processes, efficient service delivery, and a great experience for students and educators. This role works closely with cross-functional teams including product, content, sales, and customer success.
Key Responsibilities:
- Support daily office and operational tasks (scheduling, document management, material distribution).
- Manage student admissions, onboarding, and course coordination.
- Maintain accurate records across CRM and LMS platforms.
- Generate and analyze operational reports and performance metrics.
- Coordinate with sales, support, and product teams to streamline workflows.
- Identify and implement process improvements and automation tools.
- Assist in exam coordination and ensure compliance with quality standards.
- Resolve operational issues and support customer experience initiatives.
Requirements:
- Bachelor’s degree with 1–3 years of operations experience (preferably in EdTech or tech).
- Strong organizational, communication, and problem-solving skills.
- Proficient in MS Office and Google Sheets; CRM experience is a plus.
- Ability to multitask and thrive in a fast-paced environment.
- Passion for education and technology is a bonus.
Job Type: Full-time
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
- Health insurance
Education:
- Bachelor's (Required)
License/Certification:
- Driving Licence (Required)
Location:
- Coimbatore, Tamil Nadu (Required)
Work Location: In person
Application Deadline: 30/08/2025
Expected Start Date: 01/09/2025
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