About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.
For more information please visit www.akzonobel.com
© 2024 Akzo Nobel N.V. All rights reserved.
Job Purpose
AkzoNobel has started its journey to mature its Master Data Management (MDM) Services, and for this, setting up Global MDM capabilities is essential. The MDM Analyst/Steward will execute Material Master data maintenance processes within SLAs, including its controls and monitor master data quality definitions and rules.
Key Activities
- Responsible for executing activities done by the MDM Materials Operations team within all capabilities provided, i.e. Material Data maintenance processes, controls, SLAs, point of contact for MDM CoE and business, issue solving (root cause analysis), Master Data Materials Quality monitoring.
- Conduct root cause analyses and IM touchpoint for system issues fixes
- Monitoring of Material Master data quality.
- Collaborate with Global Material Expert periodically to collect, collate and analyse data for DQ metrics
- Support implementing and monitoring of Material data quality rules and Material data definitions.
- Validation of the request against Material data rules (impact assessment) and determines whether the data record already exists
- Closing and filing requests for material data
- Notifying the Materials User on the status of requests (e.g. rejected requests and reason)
- Responsible for materials entry into information systems
- Responsible to respond to business for additional information on completeness of materials data requests
- Good communication and teamwork within and across organizational boundaries
- Support Global Materials Expert and Team Lead on process standardization and optimisation to drive down total cost to serve and enhance customer satisfaction through improved quality of processes
Experience
- Bachelors' Degree
- Minimum 4-6 years’ of experience in a Global shared service centre
- Minimum 4 years of experience in SAP MM and Material Master Data
- Working experience supporting Material Maste Data operational processes
- Experience in interfacing with business operational customers and Information Management
- Experience in root cause analysis
- Experience in Materials Master application systems as key user (preferably SAP MM)
- Experience in complex business environments with multiple stakeholders, including service providers for both IT as organizational/process capabilities
- Experience in ticketing system - preferably ServiceNow
- Advanced English communication skills
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 47765