Fraud Identification & Control (Pre-approval)
- Verify loan documents through empanelled agencies to help curtail fraud entry level.
- Ensure sampling effectiveness for controlling application fraud
- Ensure background / profile checks on customer / various agencies through market intelligence/feedback
Fraud Investigation
- Ensure corrective action and set polices to act as deterrents; recovering the loss to the organization.
Fraud Prevention & Control (On going basis – post approval)
- Ensure pre appointment reference and profile checks are conducted on all staff and executives
- Ensure location wise & RCU agency audits as per SOP including cross verifications & cross location audits.
Oversee regular audits at the agencies (Sales/Processing/Verification/Valuation) to check if the processes laid down are followed
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