Role: IP Coordinator
Job Purpose:
Maintain a smooth experience for patients getting admitted for various services and ensure a hassle-free process until discharge of the patients.
Job Responsibilities:
- Take rounds in the IP wards as per the schedule
- Greet patients and their attendants and address their concerns
- Collect reviews on social media from IP patients on their experience
- Co-ordinate between departments to ensure that patients’ concerns are addressed on time
- Ensure that nursing practices are followed as per protocols and deviations are reported to the nursing department in charge
- Handle and resolve issues for admitted patients
- Liaise with dieticians and canteen for patient’s dietary services
- Conduct daily huddle meeting with department in - charges
- Ensure discharge procedures are followed as per the TAT
Job Specifications:
- Qualification: Bachelor’s degree
- Experience: 4-5 years of experience in managing similar roles in hospitals / clinics
- Technical Skills: Record Management, knowledge on various social media applications, MS office
- Management Skills: Be a good team player, maintain good people relations, monitor, and guide daily tasks, coach the team and other members on best practices, practice conflict resolution
- Communication Skills: Good command over English, Kannada, Good listening skills and ability to resolve problems through effective communication
Job Type: Full-time
Pay: From ₹20,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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