Job Description: Guest Relation Executive
We are looking for a dynamic and experienced Guest Relation Executive to lead our premium spa operations at the airport. The ideal candidate is bold, charismatic, upfront, and presentable yet professional. They should be comfortable approaching passengers, striking up conversations, and persuading them to indulge in a rejuvenating spa session before or after their flight.
Key Responsibilities:
- Handle the front desk operations, manage cash, assist with billing, and ensure seamless client check-ins and check-outs.
- Actively engage with airport passengers, inviting them to enjoy spa services.
- Promote spa offerings through effective communication and persuasive techniques.
- Manage daily operations, ensuring smooth workflow and exceptional customer service with impeccable experiences.
- Develop and execute strategies to increase footfall and drive business growth.
- Lead and motivate the team to achieve performance targets.
- Maintain a professional appearance by adhering to the spa’s uniform guidelines.
- Ensure compliance with all airport and spa policies.
- As a manager, you have to be responsible for cash, bills, appointments, handling daily operations, and other necessary details.
- Meet monthly sales and membership targets set by the company.
Job Type: Permanent
Pay: ₹20,000.00 - ₹28,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Work Location: In person
Speak with the employer
+91 8712638378
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