Job Description:
Akoya Hotels is looking for a dynamic and enthusiastic Food & Beverage Assistant to join our team. In this role, you’ll be a key part of creating a memorable dining experience for our guests. The ideal candidate is passionate about hospitality, has a great eye for detail, and thrives in a fast-paced environment.
Key Responsibilities:
- Guest Service: Welcome and seat guests, take food and beverage orders accurately, and serve meals and drinks promptly.
- Preparation & Setup: Set up dining areas, including tables, chairs, and serving stations, ensuring everything is clean and ready before service.
- Order Management: Communicate effectively with kitchen staff to ensure orders are prepared correctly and delivered on time.
- Problem-Solving: Address guest concerns or issues with a professional and friendly attitude, escalating to a supervisor when necessary.
- Cleanliness & Maintenance: Maintain a clean and organized work area, including bussing tables, washing dishes, and sanitizing surfaces.
- Upselling: Be knowledgeable about the menu and specials to recommend items and enhance the guest's dining experience.
- Teamwork: Collaborate with other F&B staff to ensure smooth operations and high-quality service.
Qualifications:
- Previous experience in a restaurant, hotel, or hospitality setting is preferred but not required.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced, high-pressure environment.
- A positive attitude and a passion for providing excellent customer service.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods and lift up to 25 lbs.
Benefits:
- Competitive pay and opportunities for tips.
- Training and career development opportunities.
- Employee discounts on hotel stays and dining.
- A supportive and fun team environment.
Job Type: Full-time
Pay: ₹13,000.00 - ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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