To manage all documentation and compliance processes related to international shipments, ensuring timely, accurate, and regulation-compliant exports with seamless coordination between internal teams, freight forwarders, banks, and customs authorities.
Key Responsibilities & KPIs
Responsibility Area
KPI / Performance Measure
Preparation of Export Documents
100% accuracy in invoices, packing lists, BL, COO, and shipping instructions
Coordination with CHA & Forwarders
100% timely dispatch of documents to CHA/freight forwarder
Customs & Bank Compliance
Zero non-compliance notices; timely submission of AD Code, LUT, etc.
Shipping Schedule Management
100% shipment dispatch on or before agreed ETA
Pre- & Post-Shipment Documentation
All documents completed and submitted within 3 days of shipment
LC / Bank Document Handling
Zero document rejection by bank under LC
MIS Reporting
Weekly export report submitted every Monday by 11:00 AM
Core Competencies & Skills
Competency
Expected Behavior
Export Process Knowledge
Understands export cycle, INCOTERMS, and documentation
Attention to Detail
Zero errors in HS codes, description, value, currency, etc.
Tally/ERP/Excel Proficiency
Manages export data and shipping documents efficiently
Coordination Skills
Smooth communication with CHA, shipping lines, and internal sales/ops
Documentation Accuracy
All documents match LC/Purchase Order terms
Time Management
Works under pressure, prioritizes tight shipping deadlines
Education & Experience
- Graduate (preferably in Commerce/Logistics/International Trade)
- 2–4 years of experience in export documentation in a manufacturing or export house
- Knowledge of DGFT procedures, LC documentation, customs clearance, and EXIM policies
Monthly KPI Dashboard Example
Metric
Target
Actual
Shipment documents dispatched on time
100%
LC documentation rejection rate
0%
Delay in CHA/forwarder coordination
<2 incidents/month
Weekly MIS submission
100% on time
Job Types: Full-time, Permanent
Pay: ₹24,000.00 - ₹32,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
- Provident Fund
Work Location: In person
