Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to know the team
The Paycore - Funds Flow team, part of GrabFin's Payments Technology group, integrates with external financial partners to ensure seamless, reliable, and scalable payment connections. Focused on production stability, transactional integrity, faster time-to-market, and system, the team guides automation and engineering excellence. These integrations rely on adapters—platform-critical services bridging Grab systems with external providers—built to the highest standards of availability, scalability, and fault tolerance. Given the financial impact, every service owned by the team is mission-critical, directly influencing GrabFin's ability to operate securely at scale. The team works with product, business, RiskOps, and other verticals to maintain operational efficiency and new ideas.
You will be reporting to the Senior Engineering Manager. This is an onsite role based in Bangalore.
Get to know the role
As an Engineering Manager for Paycore - Funds-Flow, you will lead a team of engineers delivering new payment partner integrations and operating critical services that power GrabFin's payment infrastructure. You will grow a high-performing team that deliver production-grade services and maintaining them in live environments.
You will play a dual role as a leader and technical delivery owner - guiding system design, operational practices, and team development. Your leadership will directly influence production quality, integration velocity, and operational stability across Southeast Asia. You will demand deep technical expertise, operational thoughtfulness, and the ability to grow engineering effectiveness.
The Critical Tasks You Will Perform
- Manage a team of engineers responsible for building and maintaining the adapter layer that connects Grab's payment platform with external financial institutions.
- Collaborate with product managers, platform leads, QA, and external partners to define scope, roadmap, and success metrics.
- Lead the end-to-end execution of integration projects, including technical requirement breakdown, estimation, delivery, and post-launch support.
- Uphold: improve monitoring, alerting, on-call runbooks, and incident response.
- Implement and evolve engineering best practices across development, testing, release, and support.
- Lead critical incident response and postmortem processes, ensuring causes are addressed and learning is applied across the team.
- Define, track, and improve system reliability metrics (e.g., SLOs, success rate, latency) for all owned services.
- Identify and mentor engineers; address performance gaps.
- Manage hiring, onboarding, and team capability development in partnership with senior leadership.
- Champion Grab's 4Hs culture within the team.
Qualifications
The Essential Skills You Need
- Embody the 4H principles: Heart, Hunger, Honour, and Humility.
- 9+ years of software engineering experience with 3+ years in people management roles.
- Technical depth in backend systems and API integrations in FinTech or high-scale distributed systems.
- Experience managing engineering teams delivering high-availability services. Solving across architecture, operations, and team execution.
- Experience operating and managing critical production systems with strict reliability and latency requirements.
- Hands-on experience with observability, operational metrics (SLIs/SLOs), automated deployments, and on-call rotations.
- Influence product and technical direction, balancing our needs with technical realities.
- Experience communicating updates and resolutions to customers and other partners with experience cross-team agreement and partner management.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
What we stand for at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
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