eCommerce Operations Executive

Your roles & responsibilities will include (but not limited) the following:

• Performing operational activities such as - managing Unshipped Orders, product listings, Order Complaints, rotating banners, etc. in the system
• Outbound calling to leads, signed up sellers, customers as needed
• Managing seller support over phone, whatsapp and email – inbound as well as outbound if needed
• Onboarding new sellers and doctors on our portal
• Product cataloguing as per company SOPs
• Products reviewing and on-boarding on the ecommerce website
• Other tasks / duties as required by your position (as per guidance from your manager)

Candidate Profile:

• Ideal candidate should be proficient in spoken English & Hindi and have good written English skills
• Any prior relevant experience in eCommerce industry is a huge plus
• Candidate should have a laptop with good internet connection to work remotely
• This is a WFH opportunity - 6 days per week / 10 am to 7pm

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Work from home

Application Question(s):

• Have you worked in an eCommerce company earlier?
• Do you have a laptop & internet to work from home?
• Are you ok to work with salary in the range of 12000 to 15000 per month?
• Have you done Seller Support or eCommerce Executive role in an ecommerce marketplace before?

Language:

• English & Hindi (Required)