Company Description
Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1.
We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023.
As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally.
Job Description
The Enterprise Applications Practice within Version 1 are seeking an experienced and results-driven Operations Lead to join our team.
You are an organised, energetic, and detail-oriented individual looking to create real value in a rewarding but fast-paced environment. You should enjoy interacting and maintaining relationships with many people across a multitude of roles and teams. This role requires a solution-focused individual who loves data and demonstrates attention to detail and accuracy.
The role is highly impactful and makes a real difference to the success of EA Practice. You will be a key member of the team and share responsibility for all the associated operational processes, procedures and data that underpin the work of the team. You will be a trusted support and advisor to the Operations Team, and wider EA management team.
We require the candidate to work in UK business hours
Key Responsibilities:
- Assist with overseeing all Kantata related activities, including:
- Assisting with the set-up of new projects
- Maintaining system hygiene.
- Month end deliverables.
- Triggering new hire requests in the system.
- Acting as a point of contact for Project Managers/ Service Delivery Managers regarding setup and resourcing queries.
- Working closely with Practice Leads, to ensure that monthly forecasts are in place and accurately managed.
- Overseeing contractor invoices & coordination of extensions/roll-offs.
- Continuously seeking process and procedure improvement within the Practice and the overall Company.
- Ownership and/or attendance across key meetings
- Coordination of vendor annual audits.
- Act as the operations representative for specific sectors & capabilities within the overall EA Practice.
Qualifications
Skills, Education & Qualifications:
You'll do well in our team if:
- You have 7+ years of experience in a similar role such as Operations, PMO, Administration or IT Support
- You're a problem solver by nature with great accuracy and attention to detail
- Organised – being able to drive forward with multiple tasks ongoing
- Collaborative – you frequently will facilitate engaging the right people together to have the conversations resolve issues as they arise
- Pro-active – you are open to initiating the solution as you become aware of issues
- Comfortable with Office packages specifically Excel.
- You enjoy working with data (or at least don't mind it) and will go off to research things you don't understand.
- Discrete – you will have access to sensitive data
- Ability to prioritise entrusted tasks and work to deadlines
- Have excellent communication skills and interpersonal skills both verbal and written.
- Experience in a Managed Services capacity beneficial.
Additional Information
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.
One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.
We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
