Job Summary:
We are seeking a highly motivated and sales-driven individual to join our team as an E-commerce Customer Executive. As an onsite worker, you will be responsible for chatting with customers, supporting their purchases, and providing exceptional customer service.
Key Responsibilities:
- Respond to customer inquiries and provide product information via chat.
- Support customers in making purchases and address any concerns.
- Upsell and cross-sell products to increase sales revenue.
- Provide replacement support and resolve customer complaints.
- Meet sales targets and performance metrics.
Requirements:
- Excellent communication and interpersonal skills.
- Proficient in English language (written and spoken).
- Ability to work at office environment.
- Strong sales and customer service skills.
- Familiarity with e-commerce platforms and social media.
Working Hours:
- Night shift: 5:30 pm - 2:30 am
Salary:
- ₹10,000 + Incentive Up to 3000 + Night Shift Allowances + Sales Commission
Benefits:
- Opportunity to work with a dynamic and growing e-commerce company.
- Flexible office work arrangement.
- Performance-based incentives and bonuses.
If you are a motivated and sales-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Fresher
Pay: ₹10,000.00 - ₹13,000.00 per month
Benefits:
- Leave encashment
Ability to commute/relocate:
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Language:
- English (Preferred)
Location:
- Kozhikode, Kerala (Preferred)
Shift availability:
- Night Shift (Preferred)
Work Location: In person