- Inbound Handling: Addressing customer inquiries, complaints, and providing support or solutions.
- Lead Generation: Identifying and qualifying potential customers through phone conversations.
- Sales and Follow-up: Persuading customers to make purchases or schedule appointments and following up on leads.
- Customer Relationship Management: Maintaining accurate records of interactions and building relationships with customers.
- Product Knowledge: Staying up-to-date on products, services, and company policies.
- Meeting Targets: Achieving daily or weekly call targets and contributing to team goals.
- Feedback Collection: Gathering customer feedback to improve products or services.
- Complaint Resolution: Addressing and resolving customer complaints professionally.
- CRM Updates: Maintaining accurate records of customer interactions in the CRM system.
Job Type: फ़ुल-टाइम
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- प्रॉविडेंट फ़ंड
- हेल्थ इंश्योरेंस
Work Location: In person
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