Key Responsibilities:
- Schedule and manage appointments and meetings between clients and the internal management team.
- Act as a communication bridge between clients and internal stakeholders, ensuring smooth information flow.
- Track and follow up on all scheduled interactions, ensuring all parties are informed and prepared.
- Maintain detailed records of communications, meeting minutes, and action items.
- Coordinate calendars using scheduling tools (Google Calendar, Outlook, Calendly, etc.).
- Handle last-minute changes and rescheduling requests professionally and efficiently.
- Support general operational functions related to client servicing and internal coordination.
- Maintain high levels of confidentiality and professionalism in all interactions.
- Provide timely reports and updates to the senior management team.
Requirements:
- Bachelor’s degree in Business Administration, Operations, or related field.
- Prior experience in operations, executive assistance, or client coordination preferred.
- Excellent spoken and written English communication skills.
- Proficiency in scheduling tools and productivity software (MS Office, Zoom, Google Workspace, Slack, etc.).
- Strong organizational and time-management skills.
- Comfortable working in a night shift (US time zone).
- Ability to handle sensitive information and maintain confidentiality.
- A proactive, solution-oriented mindset with attention to detail.
Job Type: Full-time
Pay: ₹10,742.71 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- US shift
Experience:
- Customer relationship management: 2 years (Required)
Language:
- English (Required)
Location:
- Jaipur, Rajasthan (Required)
Work Location: In person
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