AB Sun Life Insurance Co Ltd
Customer Service Executive Greater Noida
Location: Greater Noida Branch, Uttar Pradesh
Cross Sales and S2S : Driving Sales in volumes for the organization on LI , HI , Loans and other products of ABC
Supervise and monitor daily workflow of the assigned branches to ensure speedy and error free issuance
Smooth functioning of financial processing including receipting and payment processing as per the laid down processes
Quality customer service and enhancing persistency levels in a dynamic business environment with frequent regulatory changes through a geographically scattered team.
Control risks & revenue loss in operational and financial processes and take corrective action.
New business Policy Issuance Servicing Revenue Generation Revenue Conservation & Financial Process Control
New business Policy Issuance Servicing Revenue Generation Revenue Conservation & Financial Process Control
Customer Service-Revenue Conservation & Generation
MIS management and dissemination for ops & accounts and Ensure compliance with all operations and financial processes
Customer Contactibility & Persistency
People Management-HR Process Control for Joining & Exit-Admin/ front office and sales support activities for branches which have only one BOE and no Sales Support Executive.
Requirement
Good verbal and written English communication
Good knowledge of MS Office(Outlook, MS Excel, PPT and Word)
Minimum 1-2 years experience in handling backend operations/ customer operations
Minimum Experience Level
3 - 6 years
Job Qualifications
Graduate
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