Job Overview
We are looking for a detail-oriented and efficient Order Processing Executive to manage and execute end-to-end order fulfilment processes across marketplaces like Shopify, Flipkart, and others. The ideal candidate will ensure timely order dispatch, inventory coordination, and smooth backend operations to deliver a seamless customer experience.
Key Responsibilities
- Process daily orders from multiple online platforms (Flipkart, Shopify, etc.)
- Coordinate with warehouse and logistics teams for timely dispatch and delivery
- Maintain accurate records of order statuses, returns, and cancellations
- Update inventory across platforms and reconcile discrepancies
- Generate and analyse reports to optimize the order management workflow
- Ensure proper packaging and labelling standards are followed
- Manage claims for damaged or lost shipments where required
Key Skills & Requirements
- Graduate in any stream (preferred: B.Com, BBA, BMS)
- 1-2 years of experience in E-commerce or order fulfilment
- Good knowledge of Excel/Google Sheets
- Familiarity with Flipkart Seller Hub, Shopify, etc.
- Excellent attention to detail and problem-solving skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Strong communication and coordination skills
Benefits
- Exposure to a fast-growing D2C & marketplace e-commerce brand
- Hands-on experience with Shopify, Flipkart & other major marketplaces
- Opportunity to grow into a senior operations or supply chain role
- Supportive team environment with learning and development opportunities
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Application Question(s):
- How much did you score in the 10th board?
- How much did you score in the 12th board?
- What is your notice period?
Work Location: In person
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