Job Description
Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions.
Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management/calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
May be responsible for booking orders, upselling or cross-selling products and/or processing quotes.
In a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products.
Prefer the experience with Microsoft SharePoint for document management and collaboration preferred experience with Microsoft power apps for building custom business application.
Resolves problems by applying established policies, procedures and tactics.
May require ability to read/write in one or more languages.
Qualifications
May require some higher education or specialized training/certification, or equivalent combination of education and experience.
Typically, 2-4 years of relevant experience for entry to this level.
Additional Details
