- Client Interaction:
- Serve as the main point of contact for assigned clients, addressing their inquiries and concerns promptly.
- Maintain regular communication with clients to ensure their needs are being met and to identify opportunities for service improvement.
- Issue Resolution:
- Handle and resolve client complaints or issues in a professional and timely manner.
- Collaborate with internal teams to address and resolve client concerns effectively.
- Relationship Management:
- Build and maintain strong, long-lasting client relationships.
- Understand client needs and provide appropriate solutions and recommendations.
- Feedback Collection:
- Gather client feedback to understand their satisfaction levels and areas for improvement.
- Report feedback to management and work with relevant departments to implement necessary changes.
- Documentation and Reporting:
- Maintain accurate and up-to-date records of client interactions and transactions.
- Prepare regular reports on client feedback, issues, and resolutions for management review.
- Collaboration:
- Work closely with sales, marketing, and product teams to ensure a seamless client experience.
- Assist in the development and implementation of client retention strategies.
- CONTACT -8594082929
Job Types: Full-time, Permanent
Pay: From ₹15,000.00 per month
Schedule:
- Day shift
Language:
- English (Preferred)
Work Location: Remote
नौकरी रिपोर्ट करें
