Job Title: Customer Experience Associate - Fresher (Female)
Location: Chennai
Industry: Food Products Import/Export
Experience: Fresher
Job Summary:
We are looking for a proactive and persuasive Customer Experience Associate to generate new leads, manage client follow-ups, support sales coordination, and handle inbound and outbound communication effectively.
Key Responsibilities:
- Make outbound calls to prospective clients to generate leads
- Handle inbound queries and provide relevant product information
- Follow up with clients and maintain regular communication
- Support the sales team in coordinating appointments and order processing
- Maintain accurate records of calls and client interactions
Requirements:
- Graduate in any discipline
- Excellent verbal communication and interpersonal skills
- Proficiency in English and Tamil; knowledge of Hindi is a plus
- Basic computer skills and experience with CRM tools preferred
Job Type: Full-time
Work Location: In person
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