Customer Care Executive trainer

We are looking for a trainer who would be responsible for delivering our "BootCamp" training as defined by the approach and resources under the Guidance of the Curriculum.

Responsibilities:-

• Engage participants in active thinking and participation.
• Act professionally at all times, , even under pressure.
• Be Self-Reflected
• Adapt his/her communication style to reflect and connect with participants.
• Acknowledge mistakes and learn from them.
• Set and attain goals, even in difficult circumstances.

Required Skills:-

• Bachelor’s or higher degree in any discipline
• Minimum of 3 to 5 years on-the-job experience in the same industry. Work experience as a customer service executive or customer care executive or similar.
• Minimum 2 years of training experience for adult learners in similar field voice, non-voice, content moderation, customer care.
• English Proficiency: Advanced level in verbal and written communication skills
• Proper presentation skills 3. Basic knowledge of MS office and data analysis
• TOT Certified (optional)

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Teaching: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person